The power of listening in the communication process is undeniable.
Effective listeners make great leaders, service providers and team members. Wisdom comes from listening and not from talking. Experience the Effective Listening Micro Learning Snippet to become a more powerful listener.
Effective communication requires clarity in both delivery and receiving.
Achieving consistent clarity in communication reduces friction in other areas. With clear communication, many customer service issues and interpersonal conflicts never arise. Experience the Clarity Micro Learning Snippet to learn the skills to provide clear communication.
Non Verbal signals and tone represent 80% or more of the message in any communication event.
The nonverbal communication we use determines the response of the receiver and effects future communications. Experience the Non Verbal Micro Learning Snippet to be an effective communicator.
Communicate effectively in the working environment.
Effective and highly connected communication requires us to abide by some boundaries and rules. When we cross these boundaries in communication, the flow of information is hampered and our image with others is damaged. The boundaries we will consider include communication behaviors, subjects to avoid and times to not communicate.
Communication style’s determine how we communicate and process information.
Learn how different communication styles can connect successfully for better flow of information, greater connection and improved relationships. Experience the Communication Style Matching Micro Learning Snippet to learn how to adapt to others effectively.
Tone and Non Verbal communication is 80% of the message received.
The tone used in communication determines the response of the receiver and determines the tone for future communications. Experience the Managing Tone Micro Learning Snippet to be an effective communicator.