“The single most untapped competitive advantage is a healthy and cohesive team.”
What Makes A Team Cohesive?
The Five Behaviors of a Cohesive Team™
BUILDING THE FOUNDATION OF A COHESIVE TEAM
Trust lies at the heart of a functioning, cohesive team and can only happen when team members are willing to be completely vulnerable with one another. This includes saying things like “I’m sorry” or “Your idea was better than mine.” A personality assessment can help people gain insight on their peers and develop empathy, two important qualities that allow a team to build trust.
ENGAGING IN HEALTHY CONFLICT
Conflict is naturally uncomfortable, but productive conflict focused on concepts and ideas is essential for any great team to grow. When teams have a foundation of vulnerability-based trust, conflict simply becomes an attempt to find the best possible solution in the shortest period of time.
BUYING IN ON DECISIONS
Commitment is clarity around decisions, not consensus. With commitment, teams move forward with complete buy-in from every team member – including those who may initially disagree.
HOLDING TEAM MEMBERS ACCOUNTABLE
It’s easy to avoid difficult conversations, but calling out peers on performance or behaviors that might hurt the team is essential to productivity. By “entering the danger” with one another, team members feel trusted, respected, and responsible for getting things done right.
FOCUSING ON COLLECTIVE RESULTS
One of the greatest challenges to team success is the inattention to results. Great teams ensure all members, regardless of their individual responsibilities and areas of expertise, are doing their best to help accomplish team goals.
Five Behaviors Case Study – Lee Memorial Health Systems
Follow the journey of a Fort Myers, FL. radiology department from dysfunction to cohesiveness, and learn how the Five Behaviors program helped their team build trust, master conflict, and achieve business results.
Microsoft Success Story with The Five Behaviors
See how the world’s largest producer of software stays innovative and ahead of the competition. Using The Five Behaviors of a Cohesive Team as the foundation of their Organizational Capital Program, Microsoft can develop their teamwork, the ultimate competitive advantage.